Privacy policy

 

This Privacy Policy describes how xxxxxx.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at ohwapom@gmail.com.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

• Device information
• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
• Disclosure for a business purpose: shared with our processor Shopify.
• Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
• Order information
• Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• Source of collection: collected from you.
• Disclosure for a business purpose: shared with our processor Shopify, 3rd party payment platforms, 3rd party fulfillment entities.
• Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers when necessary, email address, and phone number).

• Customer support information
• Purpose of collection: the collected data is used to address customer inquiries, resolve issues, provide technical assistance, and offer personalized support.  
• Source of collection: collected from you
• Disclosure for a business purpose: customer service.
• Personal Information collected: name, order information, billing address, shipping address, payment information.
• Data Protection: your personal information will be handled with utmost care and will only be accessed by authorized personnel who require the data for the sole purpose of fulfilling customer support requests.

Minors

Our products or services, as well as their corresponding websites, are not directed at children. We do not collect any personal information from children without the consent of their guardians. However, due to technical limitations, in some cases, such as when we provide online services, it is not possible to identify the age of the user. If you are a child, please do not provide us with any of your personal information. If you are a child, but voluntarily and must use our products or services, please be sure to let your guardian read these rules carefully, use our products or services with the consent of your guardian, and provide us with personal information. If we find that we have collected children's personal information without the prior consent of a verifiable guardian of the child, we will delete the relevant data in accordance with the law.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

•  We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
•  We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
• We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers you may be interested in.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

Using Personal Information

We use your personal Information to provide our services to you, which includes offering products for sale, processing payments, shipping, and fulfillment of your order, and keeping you up to date on new products, services, and offers.

How We Protect Your Personal Information

We are committed to protecting your personal information. We have adopted appropriate technical measures and organizational settings, including encryption, to protect your personal information and security, with responsibilities in place, and regular inspections and compliance audits. We combine physical and information technology security controls to protect your personal information, including access controls, to limit and manage the processing, management, and use of your personal information and data. We also ensure that our employees receive appropriate additional training in the protection of personal information.

Your account has security protection functions, please keep your account and password information properly. We will do this by backing up to other servers, encrypting your password, etc.

Security measures ensure that your information is not lost or misused to the greatest extent possible. Notwithstanding the aforementioned security measures, please understand that there are no "perfect security measures" on the information network. We cannot guarantee the complete security of your data and information, especially remind you to stay away from telecommunications and online fraud, stay away from online black and gray products, and properly keep your financial accounts and network accounts safe from illegal acts.

In order to respond to personal information security incidents, we will perform reporting and notification obligations in accordance with the requirements of laws and regulations, including: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, suggestions for you to prevent and reduce risks on your own, remedial measures for you, etc. Under the premise of application, we will promptly inform you of the relevant circumstances of the incident by email, letter, telephone, push notification, etc., and when it is difficult to inform the personal information subject one by one, we will issue an announcement in a reasonable and effective manner. At the same time, we will also take the initiative to report the handling of personal information security incidents in accordance with the requirements of regulatory authorities.

How You Manage Your Personal Information

You have the right to inquire, copy, change, and delete your personal information, except for the exceptions stipulated by laws and regulations. You also have the right to request the transfer of personal information in accordance with the law. To exercise the foregoing rights or request clarification from us, please contact us using the contact information provided at the top of this page and follow our guidelines.

Revocation of consent and change of scope of consent:

We process your personal information based on consent, you can withdraw your consent by changing your account settings, sending us unsubscribe information, or contacting us through the contact information provided at the top of this page and following our guidelines, indicating which consent you want to withdraw. Unless otherwise provided by law, we will no longer process the corresponding personal information after you withdraw your consent. However, this decision will not affect the processing of personal information previously carried out based on your authorization. For the collection and use of the information you choose to submit, you can change the scope of your authorization and consent. You can do this by contacting us and following our guidelines.

In order to protect your personal information and account security, when you manage your personal information in accordance with these Rules, we need to verify your identity (additional access to your personal information may be required for identity verification).

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

• Your consent;
• The performance of the contract between you and the Site;
• Compliance with our legal obligations;
• To protect your vital interests;
• To perform a task carried out in the public interest;
• For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We engage in limited automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

• Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
• Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.

Your rights

https://help.shopify.com/en/manual/your-account/privacy/gdpr

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

[Be sure to check this list against Shopify’s current list of cookies on the merchant storefront: https://www.shopify.com/legal/cookies ]

Cookies Necessary for the Functioning of the Store

Reporting and Analytics

Name	Function	Duration
_landing_page	Track landing pages.	2w
_orig_referrer	Track landing pages.	2w
_s	Shopify analytics.	30min
_shopify_d	Shopify analytics.	session
_shopify_s	Shopify analytics.	30min
_shopify_sa_p	Shopify analytics relating to marketing & referrals.	30min
_shopify_sa_t	Shopify analytics relating to marketing & referrals.	30min
_shopify_y	Shopify analytics.	1y
_y	Shopify analytics.	1y
_shopify_evids	Shopify analytics.	session
_shopify_ga	Shopify and Google Analytics.	session

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: [Add contact information or website for the data protection authority in your jurisdiction. For example: https://ico.org.uk/make-a-complaint/]

Last updated: 9/10/23